Effective Date:

June 03, 2025

North East Sign Tracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website https://www.northeastsigntracker.com, contact us, or use our services—including receiving SMS communications.

1. Information We Collect

We collect the following information directly from you when you submit a form, place an order, or communicate with us:

* Full name

* Phone number

* Email address

* Business name

* Property address (for service fulfillment)

Consent for text message communications Order and service details. We may also collect non-personal data such as browser type, IP address, and referring website.

2. How We Use Your Information

We use your personal information to:

• Schedule and confirm sign installations/removals

• Provide updates and order status via SMS or email

• Respond to your service or support requests

• Send promotional messages (if opted-in)

• Improve the quality and functionality of our website and services

• Comply with legal and regulatory requirements

3. SMS Consent & Communication

By providing your phone number and opting in through our website or verbally during a phone call, you agree to receive SMS messages from North East Sign Tracker related to your service requests, order updates, or promotional offers. Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact us directly at 508-384-7060 or [email protected].

Your opt-in status is securely recorded in our CRM system, along with the time, date, and method of consent (form or verbal).

4. How We Store & Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. Your data is stored securely in our CRM platform and only accessible by authorized team members.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted service providers only to the extent necessary to fulfill your request (e.g., SMS delivery, order management), and always under strict confidentiality agreements.

6. Your Rights

You have the right to:

* Access or update your information

* Withdraw SMS consent

* Request deletion of your data

* Inquire how your information is being used

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]

📞 Phone: 508-384-7060

🌐 Website: https://www.northeastsigntracker.com